WHAT

This is a public and un-biased collection of any resources (communications, info-material, live-blogs etc.) regarding the CoronaVirus and how to deal with Corona in the hotel industry.

OBJECTIVE

Providing a transparent aggregation of information and publications on how to manage the current Corona Virus situation for the hotel industry.

CONTRIBUTION & FEEDBACK WELCOME

If you’d like to share additional sources, offer feedback on this page or become a helping hand in maintaining this aggregation of industry information through this current situation, please contact us at anytime via lea@techtalk.travel or andre@techtalk.travel

QUICK LINKS

GENERAL RESOURCES

SOURCES TO WATCH FOR UPDATES

RESOURCES PER COUNTRY

BEST (COPING) PRACTICES

SUPPORT BY THE INDUSTRY

WEBINARS and LIVE STREAMS

OPINIONS

VIDEOS

RECOVERY DATA

REMOTE WORK

GENERAL RESOURCES

General Resources (non Hotel-Industry specific)

Resources Sites (regularly updated)

Covid-19 Live Tracking Sites

General Resources (Hotel & Travel Industry specific)

SOURCES TO WATCH FOR UPDATES

COUNTRY SPECIFIC RESOURCES

UK

IRELAND

GERMANY

AUSTRIA

AUSTRALIA

SWITZERLAND

ITALY

SPAIN

USA

NETHERLANDS

NEW ZEALAND

NORWAY

JAPAN

THAILAND

FRANCE

CANADA

DENMARK

BEST (COPING) PRACTICES

SUPPORT BY THE INDUSTRY

WEBINARS l LIVE STREAMS l ONLINE COURSES

UPCOMING WEBINARS

RECURRING WEBINARS and LIVE SESSIONS

RECORDED WEBINARS (Watch on demand)

Upcoming Webinars

You want to share an upcoming event with us, that should be listed here?
Please feel free to reach out to us with respective information to lea@techtalk.travel.

Recurring Webinars and Live Sessions

Thursday, from 19th March 2020 on
2pm UTC // LA: 7am // NYC: 10am SGT // LDN: 2pm // Athens: 4pm // SG: 10pm // SYD: 1am

Travel Massive Live Show 'Lockdown'
Every Thursday discussing the ongoing impact of the COVID-19 outbreak on travel and tourism worldwide by Travel Massive

Overview upcoming STR Webinars l COVID-19 impact on market performances worldwide
STR offers regular webinars regarding the market performances.

Responding to COVID-19: Updates and practical steps
The weekly webinars will take place every Thursday from 2pm - 2:30pm CEST /1.00pm – 1.30pm GMT, and will be chaired by Ian Stewart, Deloitte's Chief Economist. Discussing different topics each week, from public health and economic impact, business continuity and financing, to supporting wellbeing in uncertain times. You will have the opportunity to ask the panel of experts any questions you may have.

Pegasus Virtual Coffee Chats

Weekly Sessions, starting Wednesday, 1st April 2020 l EAME/APAC Session: 9am BST hosted by Javier Moreno and Peter Fitzgerald. Americas Session: 11am Eastern / 8am Pacific hosted by James Harris and Justine Pentifallo Ferraro.

(German) Legal Webinars l Übersicht Spirit Legal Webinare

Spirit Legal Rechtsanwälte beraten nationale und internationale Startups, mittelständische Unternehmen, Behörden, öffentliche Einrichtungen und nationale und internationale Konzerne in den Bereichen Handelsrecht, Gesellschaftsrecht, Arbeitsrecht, Wettbewerbsrecht, Markenrecht, Urheberrecht, IT-Recht und Datenschutzrecht.

Avvio Hotel Digital Academy

Free Online Course l EHL Ecole hôtelière de Lausanne l Essentials of Managing Underperforming Properties

EHL Ecole hôtelière de Lausanne has setup free access to an online course extracted from its MBA in Hospitality program. Part of the "Performing through business cycles" module, a condensed version of the course on "Managing Underperforming Properties" has been created and made available to all industry professionals looking to mitigate current and future losses.

Free Online Course l The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

Online Course by ESSEC Business School with Peter O'Connor, Nathaniel Green and Augustin Cacot. Created in conjunction with Duetto, this course is hosted by a group of revenue management leaders in both theory and with hands-on experience at properties around the world. Upon completion of the course students should be empowered with industry best practices, which can be applied across the vast diversification the hotel industry to empower those to optimize profits. Duetto delivers powerful revenue strategy solutions to the world’s leading hotels and casinos, combining unparalleled expertise with world-class cloud-based technology.

Every Monday (13:00 GMT, 14:00 Switzerland, 20:00 Hong Kong, 08:00 New York)

RISE l EHL live web show

Professor Demian Hodari and Anita Mendiratta, together with an array of industry leaders, university professors and current students, discuss the current Covid-19 crisis’ impact on, and implications for, travel, tourism and hospitality students, recent graduates and other job seekers, and recent graduates.

Cloudbeds CloudTalks, Local virtual events for hoteliers, hosts and market managers.

Virtual events sharing localized expertise, insights and resources attendees can use to make informed decisions about their business.

Recorded Webinars l Watch on demand

HEDNA Webinar: Key Payment Areas of Focus During COVID-19 Recovery
This HEDNA panel discussed a wide range of topics – ranging from upcoming SCA timelines to refund policies to managing 3rd party payments during economic uncertainty. The panel held an open Q&A for attendees. Speakers were Laurie Gablehouse, Global Head of Travel Solutions at Ingenico ePayments and Co-chair HEDNA Guest-Centric Payments Working Group, Rachel Neal, Co-chair HEDNA Third Party Compensation Working Group and Xavier Ginesta, Chairman at Voxel Group and Co-chair HEDNA Open Payment Alliance. The session was hosted by Mike Carlo, Founder at XanderPay LLC and HEDNA Board Member. (Recorded 13th May 2020)

techtalk.travel #nextgeneration COLLECTIVE - live session - Open session for hotel schools, universities, hotel management students and recent graduates for exchange and discussion about the current situation. #nextgeneration COLLECTIVE was streamed live on LinkedIn and Facebook. (Recorded 8th May 2020)

techtalk.travel #consultants COLLECTIVE
Recordings - video and podcast - of the open live session for hotel and hospitality consultants for exchange and discussion about the current situation. #consultants COLLECTIVE was streamed live on LinkedIn and Facebook. (Recorded 4th May 2020)

(English) HIC Virtual Session - Corona Talk: Virus vs. Hotel
An interactive platform for exchange. Open discussion about how teams are currently dealing with the Covid-19 impacted situation, discussing the question: 'What solutions are you currently implementing?" (recorded 23rd April 2020)

techtalk.travel COLLLECTIVE - Live Session l #vendorsperspectives

Open session for hotel technology suppliers and vendors for exchange and discussion about the current situation. Watch the recorded video or tune in to the podcast. COLLECTIVE #vendors will be streamed live on LinkedIn and Facebook.

STR webinar l O impacto do COVID-19 na indústria hoteleira com foco na América Latina (recorded 14th April 2020)

European Leisure Predictions l Recorded zoom call of a 1:1 interview with Annemarie Gubanski, CEO of Taktikon by Michael Landen from Revinate (recorded early April)

(Japanese) オンラインセミナー : 新型コロナウイルスによる日本宿泊市場への影響 l COVID-19 impact on the Japan hotel performance Shiori Sakurai, STR’s Japan Business Development Manager, will provide data insights into the impact of the outbreak on the Japan hotel industry. (Recorded 10th April 2020)

COVID-19 impact on the Middle East and Africa hotel performance
STR's Robin Rossmann, Sarah Duignan and Philip Wooller will provide the latest data and insights into the pandemic impact on hotel performance in key markets around the region. There will be time for Q&A afterwards.

COVID-19 impact on Central & South Asia hotel performance
Matthew Burke, STR's Regional Manager - Pacific, and Vidhi Godiawala, Business Development Manager, provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. There was time for Q&A afterwards. (Recorded 9th April 2020)

Partnership for a #BetterTomorrow - Navigating the BENELUX Market
Webinar by RateGain, Taktikon Consultancy, Protel and Bellville that will discuss the state of the BENELUX market and how to navigate through the unchartered waters of COVID-19 for a #BetterTomorrow. Covering these topics: The latest news and current happenings in the Benelux markets; how to plan for the short-term activities to achieve the long-term vision; how Group Hotels vs. Independent hotels are acting during this challenging period; how to accelerate when the crisis is nearing an end by preparing today; Revenue Management: How to optimize performance during and after crisis; Smart Distribution: How to prepare yourself for new demand discovery; Content & Social Media Strategy for converting shoppers into guests. (recorded 9th April 2020)

Using content & revenue management principles in challenging times

Christin Haensel from h2c and Birgit Haake, Revenue Management Specialist shared insights on how hotels make the most relevant content adaptions now, and how best to prepare hotel content for after COVID-19 and why hoteliers should focus on revenue management principles right now, enabling a competitive advantage in the good times to come.

(German) Generation H - Hoteliers und deren Partner mit aktuellen Insights (recorded Live Stream)
Die Hoteliers Alex Obertop, General Manager des SIDE Hotel in Hamburg, Zeèv Rosenberg, GM des Boutique Hotel i31 in Berlin und Holger Bodendorf, Gastgeber und Sternekoch im Landhaus Stricker auf Sylt diskutieren die aktuelle Situation.

(Spanish) El impacto del brote de COVID-19: Análisis del desempeño hotelero en América Latina
Patricia Boo, STR’s Area Director - Central & South America proporcionaba una actualización sobre el impacto de la pandemia en el desempeño de los hoteles en los mercados clave de América Latina. Hubo un espacio para preguntas y respuestas al final de la presentación. (Recorded 7th April 2020)

COVID-19 impact on Mexico & Caribbean hotel performance
Emile Gourieux, STR’s Business Development Executive for Mexico and the Caribbean shares the most recently processed week of hotel performance data for the regions. Regional numbers as well as the key markets throughout Mexico and the Caribbean will be covered, to show the most significant performance fluctuations (Recorded 3rd April 2020)

(German) Generation H - Hoteliers und deren Partner mit aktuellen Insights (recorded Live Stream)
Die Hoteliers Alex Obertop, General Manager des SIDE Hotel in Hamburg, Zeèv Rosenberg, GM des Boutique Hotel i31 in Berlin und Marcus Fränkle, Geschäftsleiter des Hotel der Blaue Reiter diskutieren die aktuelle Situation.

STR l Overview recorded Webinars and Summaries (regularly updated)

HSMAi Live Stream: Shifting Gears – Navigating the rough terrain ahead and planning for smoother roads ahead

Moderators: Timothy Wiersma, President & CEO Revenue Generation LLC, Chair of the HSMAI America Revenue Optimization Advisory Board and Frederic Toitot, Vice President Global Learning & Development at Accor, Chair of the HSMAI Region Europe Revenue Optimization Advisory Board.Engaging in the conversation will be: Nicola Rhone, Chief Commercial Officer at Great National Hotels and Resorts; Damiano Zennaro, Director, Global Advisory Services at IDeaS Revenue Solutions; Angelika Sharma, Senior Solutions Consultant, OTA Insight and Cynthia Paynter, Vice President Pricing & Revenue Management at Accor. (Recorded 30th March 2020)

COVID-19 impact on Pacific region hotel performance
Matthew Burke, STR's Regional Manager - Pacific, provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (Recorded 27th March 2020)

UNWTO l Free Access to Elibrary (until End of April)

The UNWTO Elibrary is an online service from the World Tourism Organization (UNWTO) with a broad coverage of tourism and related subject areas. UNWTO has opened its e-library for free until End of April, granting access to books, journals, statistics and barometer.

COVID-19 webinar: Europe hotel weekly performance analysis
Recording of the weekly webinar. STR's Robin Rossmann, Aoife Roche and Thomas Emanuel provided the latest data and insights into the pandemic impact on hotel performance in key markets around Europe. (Recorded 26th March 2020)

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis
Recording of the weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada with Jan Freitag, STR’s senior VP of lodging insights. (Recorded 26th March 2020)

COVID-19 impact on Asia hotel performance
STR's Jesper Palmqvist and Bernard Kee provided the latest data and insights into the pandemic impact on hotel performance in the region. (Recorded 26th March 2020)

(German) Zukunftstage für den Reisevertrieb l Status der Krise & Förderungsmöglichkeiten
Referent: Michael Buller, Vorstand des Verband Internet Reisevertrieb (VIR) (Recorded 26th March 2020)

(German) Zukunftstage für den Reisevertrieb l Corona & Reiserecht
Referent: Prof. Dr. Hans-Josef Vogel, Beiten Burkhardt (Recorded 26th March 2020)

(English) COVID-19 impact on the Middle East and Africa hotel performance
STR's Robin Rossmann, Sarah Duignan and Philip Wooller provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (Recorded 25th March 2020)

ILR Executive Education - Remote Teams l Navigating the COVID-19 Crisis
Download the Keynote covering how leaders can quickly rise to the challenge of leading remote teams and keeping them engaged and productive in these uncertain times.

(English) Communicating During COVID-19
Presenters: Christy Shapard, VP of HR - North Point Hospitality; Heather Goins,HRIS Analyst - InTown Suites; Andrada Paraschiv,Former Executive Director, Communications & Strategy, Current Head of Hospitality Beekeeper. Moderated by the former Executive Director of Communications & Strategy of FRHI Hotels & Resorts (Fairmont, Raffles and Swissôtel). (Recorded 25th March 2020)

(Chinese) 新冠肺炎疫情对中国酒店业的影响（中文分享）COVID-19 impact on China hotel performance
(Chinese) STR's Christine Liu, Regional Manager - North Asia, provided the latest data and insights into the pandemic impact on hotel performance in key markets around China. There will be time for Q&A afterwards. (Recorded 24th March 2020)

(German) Lernplattform des Hasso-Plattner-Institut (HPI)
Kostenfreier, multimedialer Kurs mit aktuellen Informationen zum Corona-Virus. Die Inhalte werden in in Absprache mit der Bundeszentrale für gesundheitliche Aufklärung (BZgA) erstellt.

Free Course l eHotelier: 'Coronavirus Awareness for Hoteliers'
Short but comprehensive online course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Developed by eHotelier and eHotelier Academy specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis
Watch on demand: STR's latest data and insights into the pandemic impact on hotel performance in key markets around the region (recorded March 19th).

COVID-19 impact on Europe hotel performance
Watch on demand: STR's Robin Rossmann, Aoife Roche and Thomas Emanuel provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (recorded March 19th)

Coronavirus Survey Results: Impact on Hotels
Watch on demand: Revinate and Sherri Kimes, a globally recognized expert in revenue management, share the results of her recent survey on the impact of coronavirus on hoteliers and discuss how they can respond. (recorded March 19th)

(GERMAN) DRV Reisebürotag l COVID-19 im Fokus
Download der Präsentationen von der digitalen Informationsveranstaltung die aktuelle Themen der Reisewirtschaft rund um das Coronavirus in den Mittelpunkt stellte. (recorded March 19th)

WHTT Episode 8 - CoronaVirus - An Opportunity?
Watch on demand: recorded LinkedIn Live session that analyzed the current situation taking a positive angle, with moderator Iris Steinmetz, leading a panel of experts. (recorded March 19th)

Interview with STR SVP Jan Freitag - Hotel Business Free Fall
Watch on demand: Glenn Haussman and Jan Freitag, SVP of STR discussing the hotel occupancy and revenue free fall (recorded March 16th 2020).

VIDEO CONTENT

OPINIONS

RECOVERY DATA

CHINA

US

HOME-OFFICE l WORKING REMOTELY

Disclaimer: This page comprises crowdsourced content and the sources are NOT independently verified. It is intended as a resource for hotel industry professionals, hotel owners, managers and any other stakeholder of the industry who are currently discussing their own actions and coping strategies on SARS-CoV-2/COVID-19 and want to learn from the community.

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