Voice-activated devices can perform a range of functions, from managing room controls and providing local information to facilitating room service orders and offering multilingual capabilities. They can also support internal operations, aiding in the organization of work orders and tasks for the staff. This technology once considered a luxury, has become a vital element in the modern hotel industry.
Hauke Lenthe from Nomadix joins André Baljeu (techtalk.travel) in this video to discuss how Voice Technology can be applied.
Time Stamps:
00:01 - Introduction
00:47 - Benefits
01:52 - Planning & Implementing
02:49 - Costs & Procurement
03:30 - Guest Experience & Personalisation
04:38 - Voice Activated Services
08:05 - Emerging Trends
09:32 - Pros & Cons
11:09 - Conclusion
Hauke Lenthe is the Managing Director, EMEA & APAC of Nomadix, Inc., the leader in hotel internet services and guest technologies. He brings more than 25 years of hospitality and international hotel technology experience, spanning from managed internet services to operational PMS and guest-facing software.
Connect with Hauke on LinkedIn.
Nomadix is a Contributing Member of techtalk.travel.
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