Unscripted with Mark Fancourt | Founder of TRAVHOTECH

Unscripted with Mark Fancourt

With over two decades of global leadership experience in roles such as COO, CIO, and Managing Director, Mark is recognised as one of the top 25 minds in hospitality sales, marketing, and revenue. His strategic focus is driving competitive advantage, coupled with expertise in diverse international management and customer cultures, which has shaped a dynamic career in pioneering innovative technology solutions across the travel, hospitality, gaming, and retail sectors. 

Mark joins André from techtalk.travel in a candid, unscripted discussion about his career and the industry as it stands today. 

If you're interested in hotels and hotel technology, this is a great video to watch. 

Timestamps.

00:00 - 17:17 - The Early Years - Career Path and Learnings.

17:18 - 19:22 - Starting TRAVHOTECH. 

19:23 - 22:18 - Motivations. 

22:19 - 24:11 - Frustrations About Our Industry.

24:12 - 25:31 - Changing The Paradigm.

25:32 - 28:39 - Right Technology For The Hotel and Customer.

28:40 - 31:02 - Where Are We Going Wrong?

31:27 - 34:13 - Education - Cohesion - Disparate Technology.

34:14 - 38:24 - Hospitality - Why It's So Special.

38:25 - 43:24 - The TRAVHOTECH Difference.

43:25 - 53:56 - Single Platforms / Marketplaces. 

53:57 - 55:12 - Dining Operations And Technology.

55:13 - 57:22 - Alignment Of Technology. 

57:23 -  59:44 - Technology Ecosystems For Business Functions 

Want to be featured on Unscripted?

If you would like to be featured in our new "Unscripted" series, contact André at andre@techtalk.travel for more information. 

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