Infographic | Chatbots. Why, Where, How?

This infographic visualizes the Why, Where and How of Chatbots for hotels.

Why - What are reasons for implementing a Chatbot?
Where - In what areas, processes etc. would a Chatbot add value?
How - How does a Chatbot fit into a hotel's operations?

This infographic was created in collaboration with ReviewPro, a Founding Member of techtalk.travel.

Also find these complementary content pieces on Chatbots in the Hotel Industry

• ARTICLE l How Chatbots improve Guest Experience, written by Michael Kessler, CEO at ReviewPro
• ARTICLE l Chatbots in the Hospitality Industry, written by Benjamin Devisme, Chief Evangelist Officer at Quicktext
• VIDEO l What is the difference between Rule-based versus AI-based Chatbots? What are criteria to consider when selecting a Chatbot for a hotel? Pros and Cons of implementing a Chatbot in a hotel’s tech stack?
• PODCAST l Tune in to Florencia Cueto, Product Specialist at ReviewPro; Sebastien Leitner, VP Strategic Partnerships at Cloudbeds and Brendan May, Founder & MD at Hotel Res Bot discussing Chatbots.