Watch this end-of-year video, wrapping up the year of 2020 from a’s perspective, and also hear from a few of our partners and members:

Dan Bell, SVP at Shiji Americas; Rita Alves Machado, Vice President Sales & Marketing at Great Hotels of The World and at Small Portuguese Hotels; Julie Grieve, Founder & CEO at Criton; Erik Tengen, Founder & CEO at Oaky; Joao Trindade, Vice President of Marketing & Product at GuestCentric Systems; Anna Heuer, Managing Director at Hospitality Sales & Marketing Association (HSMA) Deutschland e.V.; and Mark Fancourt, Co-Founder at TRAVHOTECH and TESTBED.VEGAS share what surprised them the most about 2020.

Thank you to all members and partners who supported throughout the year create and curate high-quality educational content for the hotel and travel industry around technology. Also, thank you to everyone who contributed to the monthly editorials independently #forindustrybyindustry

The community prides itself on producing highly curated content that offers independent perspectives, encouraging genuine discussion across all industry levels. Our Articles, Infographics, Videos, Podcasts, and online Think Tanks offer exclusive insights focusing on knowledge sharing and education.

These industry experts contributed actively to's 2020 educational content:

Daniel Hulme, CEO at Satalia l Vivien Richter, Founder & Chief Vision Officer at l Brendan May, Managing Director at HERA HotelResBot l Frank Reeves, Co-Founder & CEO at Avvio l Benjamin Devisme, VP Sales at Quicktext l David Turnbull, Co-Founder at and Founder at denizen l Iris Steinmetz, Senior Director Of Operations EMEA at HRS (Hospitality & Retail Systems) l Silviu Preoteasa, Founder & CEO at Advanced Radio Mapping l Stephen Burke, Chief Commercial Officer at Sciant l Christian Meissner, Senior Director Distribution Products & Digital Payments at Deutsche Hospitality l Rachel Neal, Vice President Strategic Business Operations  at Redeam l Michael Balzer, Vice President at Shiji Payments Solutions l James Bishop, Senior Director Global Demand Partnerships at Siteminder l Nick Price, CEO at NetSys Technology l Mark Fancourt, Co-Founder at TRAVHOTECH and TESTBED.VEGAS l Daniel Wishnia, Chief Digital Transformation Officer (CDTO) at Aroundtown SA l Vladimir Varnavskii, Founder & CEO at VResorts l Pedro Torres, Co-Founder at YooniK l Gabor Imre, CEO at FTF International AG l Shlomit Kugler, CEO at MyCheck l Jan Jaap van Roon, CEO at Ireckonu l Julie Grieve, Founder & CEO at Criton l Florencia Cueto Pedrotti, Product Specialist at ReviewPro l Sebastien Leitner, Vice President Strategic Partnerships at Cloudbeds l Michael Kessler, CEO at ReviewPro l Dr. Michael Toedt, CEO at dailypoint l Niels Mekenkamp, Director of Business Solutions, EAME at Cendyn l Michaela Papenhoff, Managing Director at h2c GmbH l Allan Nelson, CEO & Co-Founder at For-Sight l Chi Chan, Chief Commercial Officer at Ireckonu l Martin Soler, Partner at Soler & Associates l Daniel Krisch, Senior Director, Hospitality Strategy & Market Segments at Oracle l Richard Valtr, Founder & CEO at Mews l Martin Harlow, Director of Strategic Partnerships at Redeam l Tobias Köhler, Group Director Systems & Commerce at Ruby Hotels and Head of Technology Board at HSMA Deutschland e.V. l Lennert de Jong, Chief Commercial Officer at CitizenM Hotels l Wilhelm K. Weber, Vice President Global Revenue and Digital Strategy at Kempinski Hotels l Pablo Delgado, CEO at MIRAI l Charlie Osmond, Chief Tease at Triptease l Kristie Goshow, Chief Marketing Officer at Preferred Hotels & Resorts l Janel Clark, Educator at NextGenRevenue l Stefan Gerster, Regional Head of Revenue Management at penta Hotels l Pontus Berner, Managing Partner at berner+becker l Peter Hense, Partner at Spirit Legal LLP l Fabian Bartnick, Founder at Infinito l Caroline (Lebourg) Wirth, Revenue Director at The Curtain Hotel l Remko West, Co-Founder at Xotels l Daniel Johnson, Partner at VENZA l Pedro Anderson, Founder & COO at Winding Tree l Philip Ibrahim, General Manager at The Student Hotel Berlin l Karen Nedergaard Svendsen, CEO at Absalon Hotel Group, Denmark l Achim Schmitt, Dean a.i. Graduate School and Professor Strategic Management at EHL- Ecole Hôtelière de Lausanne l  Michael End, Managing Director at 25hours Hotels Company l Bente Griffejoen, Hotel Management Student at Hotelschool The Hague l  Sascha Hausmann, Partner at Howzat Partners and CEO at Busy Rooms l Ulrich Pillau, Founder & CEO at apaleo l Daniela Hupfeld, Commercial Director at Pierre & Vacances l Pedro Colaco, CEO at GuestCentric and at Great Hotels of the World l Kyp Charalambous, Vice President of Sales at Atlantis Resort The Palm, Dubai l Rajesh Vohra, Owning Director at Sarova Hotels, UK l Dirk Fuehrer, Chief Commercial Officer at Vienna House l Sina Ritter, Master Student at Ecole Hôtelière de Lausanne l Erik Tengen, Co-Founder & CEO at Oaky l Dana Jiménez Herrera, Lecturer Management Skills at Hotelschool The Hague l George Westwell, CEO at Cheval Collection l Charlotte Lamp Davies, Founder & Principal Consultant at A Bright Approach l Yasemin Oruc, Senior Lecturer Marketing & Innovation and Research Fellow at Hotelschool The Hague l Gregg Hopkins, Partner at PROVision Partners l Jeremy Rock, Owner at RockIT Group l Moritz Klussmann, Co-Founder & CEO at Customer Alliance l Grit Pauling, General Manager at 25hours Hotel The Circle Cologne l Kevin King, Chief Operating Officer at Shiji Group